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Keeping your money safe online

Our top tips for International Fraud Awareness Week

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Topic: Investing

At Click & Invest, our secure technology and vigilant fraud team are there to protect you and your money every day. But there are also a number of things you can do, not just when you’re using Click & Invest, but any time you’re online, to give yourself an extra level of protection.

Since this week is International Fraud Awareness Week, we’ve created a checklist of the precautions people commonly skip that could leave you exposed.

Browsing online

The risk:

Sophisticated hackers may attempt to connect to your phone or computer while you browse online, to get access to your personal data.

Our tips:

Install a firewall. This acts like a security guard between your computer and the internet, only allowing through what you want. Use a trusted brand like McAfee or Symantec.

Stay updated. Make sure you’ve installed updates for your operating system, browser, and antivirus software so you have the latest protection of your phone and computer.

Avoid using public wifi for financial matters. If you’re logging into Click & Invest, for example, you’re safest when you’re at home.

Checking your email

The risk:

Fraudsters can try to get you to download a virus or share your personal data through ‘phising’ attacks: pretending to be your bank, an online retailer, or another business or person you trust.

Our tips:

Take your time. Fraudsters will try to make you act quickly, before you’ve properly absorbed the threat. Give yourself a few seconds to think before you open any email or click on a link.

Look for little differences. Typos in text, or unusual spelling of sender names and email addresses, can be a giveaway that it’s not official.

If in doubt, don’t click. Be particularly careful of any links or attachments in the email. Only click if you’re 100% sure that’s it’s from who you think it’s from.

Choosing passwords

The risk:

If a fraudster can obtain or guess your password, they can access your accounts and pretend to be you to make transactions you haven’t authorised.

Our tips:

Use strong, unique passwords. You’re more vulnerable if you use the same password on all your accounts, if you write your passwords down, or if you tell them to anyone.

Use two-factor authentication where it’s available. This means adding another layer of security, such as a code sent to your phone.

Use biometric technology. Your accounts are safest when they’re secured with fingerprint, voice (or facial) recognition, which is very difficult to duplicate.

We take your security very seriously, and we have a number of ways of protecting you while you use our service, from data encryption to automatic log outs.

If you ever have any concerns, we’re available 24 hours a day, 365 days a year to answer your questions, so please give us a call on 0808 164 1234.

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